Privacy Policy
Last Updated: 10-03-2026
This Privacy Policy describes how KratBroma (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or interact with our website. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide to us, including:
Full name
Email address
Phone number
Shipping address
Billing address
Any information submitted through contact forms or customer support
1.2 Non-Personal Information
Automatically collected information such as:
Browser type and version
Device information
IP address
Pages visited and time spent on the website
Referring URLs
2. How We Use Your Information
We use the collected information to:
Process orders and deliver products
Respond to customer queries and support requests
Improve website functionality and user experience
Communicate updates, offers, or service-related messages
Ensure website security and prevent fraud
Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
3.1 What Are Cookies
Cookies are small data files stored on your device that help us recognise your preferences and understand how users interact with our website.
3.2 Types of Cookies We Use
Essential Cookies
Required for website functionality, such as secure login and cart management.
Performance Cookies
Help us analyse website traffic and usage patterns to improve website performance.
Functional Cookies
Remember user preferences such as language or region.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
3.3 Cookie Settings and Control
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Most browsers allow you to:
View stored cookies
Delete existing cookies
Block cookies entirely
Set alerts before cookies are stored
4. Third-Party Services
We may use third-party service providers such as analytics tools, payment gateways, and logistics partners.
These third parties may collect information as necessary to perform their services but are obligated to protect your data.
KratBroma does not sell or rent your personal information to third parties.
5. Data Storage and Security
We implement reasonable technical and organisational measures to protect your personal data against:
Unauthorised access
Loss
Misuse
Alteration
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Brand: KratBroma
Email: contact@kratbroma.com
