Terms & Conditions
Last Updated: 10-03-2026
Welcome to KratBroma. These Terms and Conditions govern your use of the KratBroma website and the purchase of products offered through our platform.
By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
- About KratBroma
KratBroma is a brand that offers roasted makhana snacks and related products through its website and other online platforms.
These Terms apply to all visitors, users, and customers who access or purchase products from our website.
- Use of the Website
By using this website, you agree to:
- Use the website only for lawful purposes
- Provide accurate and complete information when placing orders
- Not misuse the website or attempt to harm its functionality
- Not attempt unauthorized access to any part of the website
KratBroma reserves the right to restrict or terminate access to users who violate these terms.
- Product Information
We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate.
However:
- Product packaging may vary slightly from images shown on the website
- Minor variations in color or appearance may occur due to photography or screen settings
- KratBroma reserves the right to update product information without prior notice
- Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices may change without prior notice. However, the price charged will be the one displayed at the time of placing the order.
Payments can be made through secure payment methods available on the website, including:
- Credit cards
- Debit cards
- UPI
- Net banking
All payment transactions are processed through secure third-party payment gateways.
- Orders and Order Acceptance
When you place an order on our website:
- You will receive an order confirmation email
- This confirmation does not guarantee order acceptance
KratBroma reserves the right to cancel or refuse any order if:
- Product is unavailable
- Payment authorization fails
- There is an error in pricing or product information
- Fraudulent activity is suspected
If an order is cancelled after payment, the refund will be processed according to our refund policy.
- Shipping and Delivery
Orders will be processed and shipped according to our Shipping Policy.
Delivery timelines may vary depending on:
- Location
- Courier partner availability
- Unforeseen logistical delays
KratBroma is not responsible for delays caused by third-party courier services, natural disruptions, or unforeseen circumstances.
- Returns and Refunds
Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy.
Customers are encouraged to review this policy before placing an order.
- Intellectual Property
All content on the KratBroma website, including but not limited to:
- Logos
- Brand name
- Images
- Product descriptions
- Website design
- Graphics and text
are the intellectual property of KratBroma and are protected by applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution of this content is prohibited.
- Limitation of Liability
KratBroma will not be liable for any indirect, incidental, or consequential damages arising from:
- Use of the website
- Delay or failure in delivery
- Temporary website downtime
- Technical issues beyond our control
Customers use the website and purchase products at their own discretion.
- Third-Party Links
Our website may contain links to third-party websites for convenience. KratBroma does not control or take responsibility for the content or privacy practices of these external sites.
- Changes to Terms and Conditions
KratBroma reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page.
Users are encouraged to review this page periodically.
- Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts located in Pune, Maharashtra.
- Contact Information
If you have any questions regarding these Terms and Conditions, you may contact us at:
KratBroma
Email: contact@kratbroma.com
Phone: +91 8291493253
By accessing and using the KratBroma website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
