Shipping Policy
Last Updated: 10-03-2026
At KratBroma, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.
- Order Processing
All orders placed on the KratBroma website are processed within 1–2 business days after order confirmation.
Orders are processed on business days only (Monday to Saturday), excluding public holidays.
Once your order is processed and dispatched, you will receive a shipping confirmation message/email along with tracking details.
- Shipping Locations
KratBroma currently ships across India.
If you are located in a remote area where delivery services are limited, delivery timelines may vary depending on courier partner availability.
- Delivery Timelines
Estimated delivery timelines are as follows:
- Metro Cities: 2–5 business days
- Tier 2 & Tier 3 Cities: 3–7 business days
- Remote Locations: 5–8 business days
Delivery times are estimates and may vary due to factors such as:
- Courier partner delays
- Weather conditions
- Public holidays
- Unforeseen logistical issues
- Shipping Charges
Shipping charges, if applicable, will be displayed at the checkout page before payment.
From time to time, KratBroma may offer free shipping promotions on selected orders or during special campaigns.
- Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
This allows you to monitor the progress of your delivery through the courier partner’s website.
- Delivery Attempts
Our courier partners will typically make 1–2 delivery attempts.
If the delivery is unsuccessful due to:
- Incorrect address
- Customer unavailability
- Unreachable phone number
the order may be returned to us.
Additional shipping charges may apply for re-dispatch of the order.
- Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with, please:
- Do not accept the package if possible
- Contact us immediately with photos of the package
Our team will assist you in resolving the issue as per our Refund & Cancellation Policy.
- Incorrect Shipping Details
Customers are responsible for providing accurate shipping information.
KratBroma will not be responsible for delivery failures or delays caused by incorrect or incomplete address details provided during checkout.
- Contact Us
For any shipping-related questions or concerns, please contact:
KratBroma
Email: contact@kratbroma.com
Phone: +91 8291493253
Our team will be happy to assist you.
By placing an order on the KratBroma website, you agree to the terms outlined in this Shipping Policy.
